Utility Assistance – Apply For Services

NOTICE:

CCSCT is not accepting applications for utility or water assistance until further notice.  CCSCT offices are closed to the public.

Please continue to monitor our social media pages and website for about when we will resume collecting applications.

Thank you. (2-12-2024)

AVISO:-

CCSCT no aceptará solicitudes de asistencia de servicios públicos o agua hasta nuevo aviso. Las oficinas del CCSCT están cerradas al público.

Continúe monitoreando nuestras páginas de redes sociales y nuestro sitio de web para saber cuándo continuaremos colectando las solicitudes

Gracias. (2-12-2024)

Income Eligibility Guidelines

To view the income eligibility guidelines for the Comprehensive Energy Assistance Program, click here.

To qualify for assistance, your household’s yearly income must be below or at 150% of federal poverty guidelines. Note: We count gross income for the last 30 days: SS, SSDI, SSDC, unemployment benefits, TANF, VA, pensions, proof of self-employment.

Apply for Services

Applications will be accepted at our offices starting next week, January 22, 2024.

PLEASE DO NOT DROP OFF APPLICATIONS UNTIL THE WEEK OF JANUARY 22, 2024.

NOTE: Due to a decrease in funding we are only assisting priority 1 households with limited amounts of funds.  Submitting an application is not a guarantee of assistance, we advise applicants to continue to pay their bills on time. We ask for you patience, as we anticipate a large volume of clients to assist. Thank you.

>> FASTRACK-APPLY ONLINE ENGLISH<<

2024 Utility Assistance Applications:

CCSCT CS APPLICATION WITH CNA SPAN

CCSCT CS APPLICATION WITH CNA ENG

For additional Household Members:

2024 Additional Household Member English

2024 Additional Household Member – Spanish

 

*NOTE: IT IS MANDATORY THAT ALL REQUIRED DOCUMENTS BE UPLOADED IN ORDER FOR YOUR APPLICATION TO BE PROCESSED! IF DOCUMENTS ARE NOT UPLOADED, YOUR APPLICATION WILL NOT BE PROCESSED!

REQUIRED DOCUMENTS

  • Social security cards for all household members
  • Proof of ALL income FOR THE PAST 30 DAYS for every household member 18 years or older, who works or receives assistance. (Check stubs, Social Security/SSI, award letters including minor children receiving any type of SS benefit included) Letters must be from Social Security Administration and must reference or be dated for the current year, VA letter, unemployment, TANF letter, retirement, pension, child support, etc.
  • If any household member 18 or over is NOT receiving any income, you must complete the attached Declaration of Income Statement.
  • Proof of citizenship and identity for ALL household members. NO EXCEPTIONS! (If you do not have the forms listed below, please contact your local office for a list of other acceptable forms.)
    • Citizenship forms for every household member: certified copy or birth certificate (not footprint hospital record), passport, certificate of naturalization or US tribal registration with photo, permanent resident card
    • Identity: driver’s license or state issued ID, military card, state offender card, current school ID (immunizations or school records for minors may also be accepted as proof of identity)
  • 12-month billing history from each of your energy providers, even if you are not receiving assistance from all of them. (ELECTRIC, WATER, NATURAL GAS AND/OR PROPANE) NOTE: If you have less than 12 months in your home, please provide history for as many months as possible.
  • Your current and past due electric bills and disconnection notice, if applicable.
  • Your current and/or past due water/wastewater bill and disconnection notice if you have past due amounts, you need help with.

*NOTA: ¡ES OBLIGATORIO QUE TODOS LOS DOCUMENTOS REQUERIDOS SEAN CARGADOS PARA QUE SU SOLICITUD SEA PROCESADA! SI LOS DOCUMENTOS NO SON CARGADOS, ¡SU SOLICITUD NO SERÁ PROCESADA!

DOCUMENTOS REQUERIDOS

  • Solicitud completa incluyendo todos los documentos requeridos.
  • Tarjetas de seguro social para todos los miembros del hogar
  • Comprobante de TODOS los ingresos DURANTE LOS ÚLTIMOS 30 DÍAS de cada miembro del hogar mayor de 18 años que trabaje o reciba asistencia. (Talones de cheques, Seguro Social/SSI, cartas de adjudicación incluidos los niños menores que reciben cualquier tipo de beneficio de SS incluidos) Las cartas deben ser de la Administración del Seguro Social y deben hacer referencia o estar fechadas para el año en curso, carta VA, desempleo, carta TANF, jubilación, pensión, pensión alimenticia, etc.
  • Si algún miembro del hogar mayor de 18 años NO está recibiendo ningún ingreso, debe completar la Declaración de Ingresos adjunta.
  • Prueba de ciudadanía e identidad de TODOS los miembros del hogar. ¡SIN EXCEPCIONES! (Si no tiene los formularios que se enumeran a continuación, comuníquese con su oficina local para obtener una lista de otros formularios aceptables).
    • ü Formularios de ciudadanía: copia certificada o certificado de nacimiento, pasaporte, certificado de naturalización o inscripción tribal de EE. UU. con foto, tarjeta de residencia permanente
    • ü Identidad: licencia de conducir o identificación emitida por el estado, tarjeta militar, tarjeta de delincuente estatal, identificación escolar actual (también se pueden aceptar vacunas o registros escolares para menores)
  • Un historial de facturación de 12 meses de cada uno de sus proveedores de energía, incluso si no está recibiendo asistencia con todos ellos. (ELÉCTRICO, AGUA, GAS NATURAL Y/O PROPANO) NOTA: si tiene menos de 12 meses en su hogar, proporcione el historial de la mayor cantidad de meses posible.
  • Sus facturas actuales y vencidas de electricidad y un aviso de desconexión, si corresponde.
  • Su factura actual y/o vencida de agua/aguas residuales y aviso de desconexión si tiene montos vencidos con los que necesita ayuda.

 

Step 1: If you are interested in applying for utility assistance, you must complete an application and include the following documents. All documentation is required to complete an application. Incomplete applications will not be accepted.

  • Completed Application
    • Electronic Application; you must upload all required documents in order for your application to be processed; please also include a current working telephone number for us to contact you at. Online application link is below.
    • Printable Application: Once printed this form must be completely filled out, signed by the applicant and be accompanied by all required documents in order for your application to be processed.
  • Note: Date the application for the date of your appointment or leave the date blank if you have not yet scheduled an appointment.
  • Proof of Citizenship for ALL household members.
    • Age 16 or older must provide the following:
      • One of these: Valid Passport, US American Indian or Alaska Native tribal enrollment card with photo, Certificate of Naturalization, Certificate of US Citizenship OR
      • Two of these: Valid photo identification card or driver’ license and birth certificate, certificate of degree of Indian blood issued by tribe, US Citizen card, American ID card, final adoption decree showing US as place of birth, Texas voter ID card, permanent resident card, non-immigrant cards, refugee/asylee card.
  • For Children Under the Age of 16:
    • Photo ID, clinic, doctor, hospital or school record or proof of qualified alien status, permanent resident card, non-immigrant cards, refugee/asylee card.
  • Social security cards or numbers for all household member
  • Proof of income for the past 30 days for anyone 18 and older.
    • Copies of employment check stubs for the past 30 days.
    • Award letters are required for anyone receiving Social Security, SSI, SSDI, RSDI, Retirement, Veterans benefits, etc. These award letters must be the current year’s award letter and must be dated 2019. Prior year award letters will not be accepted.
    • Self-employed must bring proof of income for the past 30 days (includes invoices, receipts, etc.)
    • If you have no income or are self-employed, a Declaration of Income Statement must be filled out and signed. Fillable Declaration of Income Statement
    • Please note: copies of bank statements, copies of checks, food stamp letters, etc. will be NOT be acceptable proof of income.
  • Proof of child support for the past 30 days
  • Current utility bill you need assistance with
  • 12 month billing history from the utility company. (If you home uses natural gas or propane)
  • SNAP benefits award letter if applicable
  • NOTE: You must upload all required documents in order for your application to be processed

Step 2: Once the application has been completed and all appropriate documentation has been obtained, please contact your local Community Services office to schedule an appointment. If you cannot keep your appointment, please call the office to reschedule. Failure to arrive on time or failure to bring ALL required documents will result in the appointment being rescheduled.

Community Services Office Locations

County Address Phone Number Contact
Atascosa County  

1220 Simmons Ave, Jourdanton, Tx. 78026

 

830-767-2019
Fax:830-767-2021
scannon@ccsct.org
Bandera County

 

 

Brewster County

505 Main Street,   Bandera, Tx. 78003

 

710 Holland Ave. Ste 1 Alpine, Tx. 79830

830-584-2100
Fax:830-584-2089 

432-243-0919       Fax:432-249-3712

 

aolivarez@ccsct.org

 

bmcdonald@ccsct.org

 

Comal   County

 

Culberson/Hudspeth County

111 W. San Antonio, New Braunfels, Tx. 78130

307 E. Broadway St.,     Van Horn, Tx. 79855

830-625-6268
Fax:830-625-8818432-243-0977 Fax:432-243-3715
cperez@ccsct.org

 

scortez@ccsct.org

Dimmit County 118 E. Dimmit St., Crystal City, TX 78839 830-854-2110
Fax:830-854-2111
asantana@ccsct.org
Edwards County 201 N. Hwy 377, Rocksprings, Tx. 78880 830-278-3699
Fax:830-261-5478
cperez1@ccsct.org
Frio County 500 E San Antonio St. BOX 14, Pearsall, Tx 78061 830-334-4800
Fax: 830-334-4908
kgonales@ccsct.org
Gillespie County 607 N. Milam St., Fredericksburg, Tx. 78624 830-896-2124
Fax: 830-896-2194
cbrown@ccsct.org
Guadalupe County  

953 E. Kingsbury St., Seguin, Tx. 78155

830-379-3022
Fax:830-379-9779
tpardo@ccsct.org
Jeff Davis County

 

 

Karnes County

710 Holland Ave. Ste 1 Alpine, Tx. 79830

PO Box 1520 Alpine, TX 79831

302 N. Butler, Karnes City, TX 78118

 

432-243-0919       Fax:432-249-3712

 

830-583-9731
Fax:830-583-9985

 

bmcdonald@ccsct.org

 

 

rmunoz@ccsct.org

Kendall County

 

 

118 W. Advogt St., Boerne, Tx. 78006

711 River Rd., Boerne, Tx. 78006 (Wednesday Only)

830-625-6268
Fax: 830-625-8818
cperez@ccsct.org
Kerr County  

1216 Sidney Baker South, Suite C, Kerrville, Tx. 78028

830-896-2124
Fax: 830-896-2194
cbrown@ccsct.org
Kinney County 201 E. Spring St., Brackettville, Tx. 78832 830-422-2196
Fax: 830-422-2197
lcardenas@ccsct.org
LaSalle County 500 E. San Antonio St. Box 12, Pearsal, TX 78061 830-334-4800
Fax: 830-334-4908
kgonzales@ccsct.org
Live Oak County  

107 West Tips, Three Rivers, Tx. 78071

PO BOX#1073, Three Rivers, TX 78071

830-294-0179
Fax:830-770-8008
rmunoz@ccsct.org
Maverick County 1000 Crown Ridge Blvd Ste: G, Eagle Pass, Tx. 78852 830-776-5637
Fax: 830-776-5639
rhernandez@ccsct.org
McMullen County 200 Water St., Tilden, Tx. 78072 830-767-2019
Fax: 830-767-2021
scannon@ccsct.org
Medina County

 

Presidio County

1205 17th St., Hondo, Tx. 78861

102 W. Center St., Presidio, Tx. 79845

830-584-2100
Fax:830-584-2089

432-360-3716     Fax:432-360-3076

aolivarez@ccsct.org

amedrano@ccsct.org

Real County 547 US 83 South, Ste C, Leakey, Tx. 78873 830-278-3699
Fax: 830-261-5478
cperez1@ccsct.org
Uvalde County 1022 Garner Field Rd. Ste: C, Uvalde Tx. 78801 830-278-3699
Fax: 830-261-5478
cperez1@ccsct.org
Val Verde County 102 Center Drive, Ste A, Del Rio, Tx. 78840 830-422-2196
Fax: 830-422-2197
lcardenas@ccsct.org
Wilson County 4814 US Hwy 181 N, Floresville, Tx. 78114 830-393-1072
Fax: 830-393-1071
mruiz@ccsct.org
Zavala County 118 E. Dimmit St., Crystal City, Tx. 78839 830-854-2110
Fax: 830-854-2111
asantana@ccsct.org