Utility Assistance – Apply For Services

NOTICE:

CCSCT is not accepting applications for utility or water assistance until further notice. CCSCT offices are closed to the public.

Please continue to monitor our social media pages and website for about when we will resume collecting applications.

Thank you. (2-12-2024)

AVISO:-

CCSCT no aceptará solicitudes de asistencia de servicios públicos o agua hasta nuevo aviso. Las oficinas del CCSCT están cerradas al público.

Continúe monitoreando nuestras páginas de redes sociales y nuestro sitio de web para saber cuándo continuaremos colectando las solicitudes

Gracias. (2-12-2024)

Income Eligibility Guidelines

To view the income eligibility guidelines for the Comprehensive Energy Assistance Program, click here.

To qualify for assistance, your household’s yearly income must be below or at 150% of federal poverty guidelines. Note: We count gross income for the last 30 days: SS, SSDI, SSDC, unemployment benefits, TANF, VA, pensions, proof of self-employment.

Apply for Services

Applications will be accepted at our offices starting next week, January 22, 2024.

PLEASE DO NOT DROP OFF APPLICATIONS UNTIL THE WEEK OF JANUARY 22, 2024.

NOTE: Due to a decrease in funding we are only assisting priority 1 households with limited amounts of funds. Submitting an application is not a guarantee of assistance, we advise applicants to continue to pay their bills on time. We ask for you patience, as we anticipate a large volume of clients to assist. Thank you.

>> FASTRACK-APPLY ONLINE ENGLISH<<

2024 Utility Assistance Applications:

CCSCT CS APPLICATION WITH CNA SPAN

CCSCT CS APPLICATION WITH CNA ENG

For additional Household Members:

2024 Additional Household Member English

2024 Additional Household Member – Spanish

*NOTE: IT IS MANDATORY THAT ALL REQUIRED DOCUMENTS BE UPLOADED IN ORDER FOR YOUR APPLICATION TO BE PROCESSED! IF DOCUMENTS ARE NOT UPLOADED, YOUR APPLICATION WILL NOT BE PROCESSED!

REQUIRED DOCUMENTS

Social security cards for all household members
Proof of ALL income FOR THE PAST 30 DAYS for every household member 18 years or older, who works or receives assistance. (Check stubs, Social Security/SSI, award letters including minor children receiving any type of SS benefit included) Letters must be from Social Security Administration and must reference or be dated for the current year, VA letter, unemployment, TANF letter, retirement, pension, child support, etc.
If any household member 18 or over is NOT receiving any income, you must complete the attached Declaration of Income Statement.
Proof of citizenship and identity for ALL household members. NO EXCEPTIONS! (If you do not have the forms listed below, please contact your local office for a list of other acceptable forms.)
- Citizenship forms for every household member: certified copy or birth certificate (not footprint hospital record), passport, certificate of naturalization or US tribal registration with photo, permanent resident card
- Identity: driver’s license or state issued ID, military card, state offender card, current school ID (immunizations or school records for minors may also be accepted as proof of identity)
A 12-month billing history from each of your energy providers, even if you are not receiving assistance from all of them. (ELECTRIC, WATER, NATURAL GAS AND/OR PROPANE) NOTE: If you have less than 12 months in your home, please provide history for as many months as possible.
Your current and past due electric bills and disconnection notice, if applicable.
Your current and/or past due water/wastewater bill and disconnection notice if you have past due amounts, you need help with.

*NOTA: ¡ES OBLIGATORIO QUE TODOS LOS DOCUMENTOS REQUERIDOS SEAN CARGADOS PARA QUE SU SOLICITUD SEA PROCESADA! SI LOS DOCUMENTOS NO SON CARGADOS, ¡SU SOLICITUD NO SERÁ PROCESADA!

DOCUMENTOS REQUERIDOS

Solicitud completa incluyendo todos los documentos requeridos.
Tarjetas de seguro social para todos los miembros del hogar
Comprobante de TODOS los ingresos DURANTE LOS ÚLTIMOS 30 DÍAS de cada miembro del hogar mayor de 18 años que trabaje o reciba asistencia. (Talones de cheques, Seguro Social/SSI, cartas de adjudicación incluidos los niños menores que reciben cualquier tipo de beneficio de SS incluidos) Las cartas deben ser de la Administración del Seguro Social y deben hacer referencia o estar fechadas para el año en curso, carta VA, desempleo, carta TANF, jubilación, pensión, pensión alimenticia, etc.
Si algún miembro del hogar mayor de 18 años NO está recibiendo ningún ingreso, debe completar la Declaración de Ingresos adjunta.
Prueba de ciudadanía e identidad de TODOS los miembros del hogar. ¡SIN EXCEPCIONES! (Si no tiene los formularios que se enumeran a continuación, comuníquese con su oficina local para obtener una lista de otros formularios aceptables).
- ü Formularios de ciudadanía: copia certificada o certificado de nacimiento, pasaporte, certificado de naturalización o inscripción tribal de EE. UU. con foto, tarjeta de residencia permanente
- ü Identidad: licencia de conducir o identificación emitida por el estado, tarjeta militar, tarjeta de delincuente estatal, identificación escolar actual (también se pueden aceptar vacunas o registros escolares para menores)
Un historial de facturación de 12 meses de cada uno de sus proveedores de energía, incluso si no está recibiendo asistencia con todos ellos. (ELÉCTRICO, AGUA, GAS NATURAL Y/O PROPANO) NOTA: si tiene menos de 12 meses en su hogar, proporcione el historial de la mayor cantidad de meses posible.
Sus facturas actuales y vencidas de electricidad y un aviso de desconexión, si corresponde.
Su factura actual y/o vencida de agua/aguas residuales y aviso de desconexión si tiene montos vencidos con los que necesita ayuda.

Step 1: If you are interested in applying for utility assistance, you must complete an application and include the following documents. All documentation is required to complete an application. Incomplete applications will not be accepted.

Completed Application
- Electronic Application; you must upload all required documents in order for your application to be processed; please also include a current working telephone number for us to contact you at. Online application link is below.
- Printable Application: Once printed this form must be completely filled out, signed by the applicant and be accompanied by all required documents in order for your application to be processed.
Note: Date the application for the date of your appointment or leave the date blank if you have not yet scheduled an appointment.
Proof of Citizenship for ALL household members.
- Age 16 or older must provide the following:
  - One of these: Valid Passport, US American Indian or Alaska Native tribal enrollment card with photo, Certificate of Naturalization, Certificate of US Citizenship OR
  - Two of these: Valid photo identification card or driver’ license and birth certificate, certificate of degree of Indian blood issued by tribe, US Citizen card, American ID card, final adoption decree showing US as place of birth, Texas voter ID card, permanent resident card, non-immigrant cards, refugee/asylee card.

For Children Under the Age of 16:
- Photo ID, clinic, doctor, hospital or school record or proof of qualified alien status, permanent resident card, non-immigrant cards, refugee/asylee card.
Social security cards or numbers for all household member
Proof of income for the past 30 days for anyone 18 and older.
- Copies of employment check stubs for the past 30 days.
- Award letters are required for anyone receiving Social Security, SSI, SSDI, RSDI, Retirement, Veterans benefits, etc. These award letters must be the current year’s award letter and must be dated 2019. Prior year award letters will not be accepted.
- Self-employed must bring proof of income for the past 30 days (includes invoices, receipts, etc.)
- If you have no income or are self-employed, a Declaration of Income Statement must be filled out and signed. Fillable Declaration of Income Statement
- Please note: copies of bank statements, copies of checks, food stamp letters, etc. will be NOT be acceptable proof of income.
Proof of child support for the past 30 days
Current utility bill you need assistance with
12 month billing history from the utility company. (If you home uses natural gas or propane)
SNAP benefits award letter if applicable
NOTE: You must upload all required documents in order for your application to be processed

Step 2: Once the application has been completed and all appropriate documentation has been obtained, please contact your local Community Services office to schedule an appointment. If you cannot keep your appointment, please call the office to reschedule. Failure to arrive on time or failure to bring ALL required documents will result in the appointment being rescheduled.

Community Services Office Locations

County	Address	Phone Number	Contact
Atascosa County	1220 Simmons Ave, Jourdanton, Tx. 78026	830-767-2019 Fax:830-767-2021	scannon@ccsct.org
Bandera County Brewster County	505 Main Street, Bandera, Tx. 78003 710 Holland Ave. Ste 1 Alpine, Tx. 79830	830-584-2100 Fax:830-584-2089 432-243-0919 Fax:432-249-3712	aolivarez@ccsct.org bmcdonald@ccsct.org
Comal County Culberson/Hudspeth County	111 W. San Antonio, New Braunfels, Tx. 78130 307 E. Broadway St., Van Horn, Tx. 79855	830-625-6268 Fax:830-625-8818 432-360-3716 Fax:432-243-3715	cperez@ccsct.org scortez@ccsct.org
Dimmit County	118 E. Dimmit St., Crystal City, TX 78839	830-854-2110 Fax:830-854-2111	asantana@ccsct.org
Edwards County	201 N. Hwy 377, Rocksprings, Tx. 78880	830-278-3699 Fax:830-261-5478	cperez1@ccsct.org
Frio County	500 E San Antonio St. BOX 14, Pearsall, Tx 78061	830-334-4800 Fax: 830-334-4908	kgonales@ccsct.org
Gillespie County	607 N. Milam St., Fredericksburg, Tx. 78624	830-896-2124 Fax: 830-896-2194	cbrown@ccsct.org
Guadalupe County	953 E. Kingsbury St., Seguin, Tx. 78155	830-379-3022 Fax:830-379-9779	tpardo@ccsct.org
Jeff Davis County Karnes County	710 Holland Ave. Ste 1 Alpine, Tx. 79830 PO Box 1520 Alpine, TX 79831 302 N. Butler, Karnes City, TX 78118	432-243-0919 Fax:432-249-3712 830-583-9731 Fax:830-583-9985	bmcdonald@ccsct.org rmunoz@ccsct.org
Kendall County	118 W. Advogt St., Boerne, Tx. 78006 711 River Rd., Boerne, Tx. 78006 (Wednesday Only)	830-625-6268 Fax: 830-625-8818	cperez@ccsct.org
Kerr County	1216 Sidney Baker South, Suite C, Kerrville, Tx. 78028	830-896-2124 Fax: 830-896-2194	cbrown@ccsct.org
Kinney County	201 E. Spring St., Brackettville, Tx. 78832	830-422-2196 Fax: 830-422-2197	lcardenas@ccsct.org
LaSalle County	500 E. San Antonio St. Box 12, Pearsal, TX 78061	830-334-4800 Fax: 830-334-4908	kgonzales@ccsct.org
Live Oak County	107 West Tips, Three Rivers, Tx. 78071 PO BOX#1073, Three Rivers, TX 78071	830-294-0179 Fax:830-770-8008	rmunoz@ccsct.org
Maverick County	1000 Crown Ridge Blvd Ste: G, Eagle Pass, Tx. 78852	830-776-5637 Fax: 830-776-5639	rhernandez@ccsct.org
McMullen County	200 Water St., Tilden, Tx. 78072	830-767-2019 Fax: 830-767-2021	scannon@ccsct.org
Medina County Presidio County	1205 17th St., Hondo, Tx. 78861 102 W. Center St., Presidio, Tx. 79845	830-584-2100 Fax:830-584-2089432-360-3716 Fax:432-360-3076	aolivarez@ccsct.org amedrano@ccsct.org
Real County	547 US 83 South, Ste C, Leakey, Tx. 78873	830-278-3699 Fax: 830-261-5478	cperez1@ccsct.org
Uvalde County	1022 Garner Field Rd. Ste: C, Uvalde Tx. 78801	830-278-3699 Fax: 830-261-5478	cperez1@ccsct.org
Val Verde County	102 Center Drive, Ste A, Del Rio, Tx. 78840	830-422-2196 Fax: 830-422-2197	lcardenas@ccsct.org
Wilson County	4814 US Hwy 181 N, Floresville, Tx. 78114	830-393-1072 Fax: 830-393-1071	mruiz@ccsct.org
Zavala County	118 E. Dimmit St., Crystal City, Tx. 78839	830-854-2110 Fax: 830-854-2111	asantana@ccsct.org