Utility Assistance – Apply For Services

Income Eligibility Guidelines

To view the income eligibility guidelines for the Comprehensive Energy Assistance Program, click here.

To qualify for assistance, your household’s yearly income must be below or at 200% of federal poverty guidelines. Note: We count gross income for the last 30 days: SS, SSDI, SSDC, unemployment benefits, TANF, VA, pensions, proof of self-employment.

Apply for Services

Step 1: If you are interested in applying for utility assistance, you must complete an application and include the following documents. All documentation is required to complete an application. Incomplete applications will not be accepted.

Completed Application
- Electronic Application; you must upload all required documents in order for your application to be processed; please also include a current working telephone number for us to contact you at. Online application link is below.
- Printable Application: Once printed this form must be completely filled out, signed by the applicant and be accompanied by all required documents in order for your application to be processed.

CCSCT Community Services Application-English COVID-19

CCSCT Community Services Application-Spanish COVID-19

Note: Date the application for the date of your appointment or leave the date blank if you have not yet scheduled an appointment.
Proof of Citizenship for ALL household members.
- Age 16 or older must provide the following:
  - One of these: Valid Passport, US American Indian or Alaska Native tribal enrollment card with photo, Certificate of Naturalization, Certificate of US Citizenship OR
  - Two of these: Valid photo identification card or driver’ license and birth certificate, certificate of degree of Indian blood issued by tribe, US Citizen card, American ID card, final adoption decree showing US as place of birth, Texas voter ID card, permanent resident card, non-immigrant cards, refugee/asylee card.

DOCUMENTATION CHANGE (April 7, 2020)

The Texas Department of Housing and Community Affairs has issued the following modification to the Household Status and Identification documentation requirement for CEAP Utility Assistance Application:

COVID-19 Waiver; Printable CEAP-Citizenship-SelfCertForm Waiver for Unobtainable Citizenship Record (Birth Record)

I. Only available to those born in the US who cannot obtain their birth record due to offices being closed down from COVID-19.

Anyone who has a Birth Record, MUST provide it.
Individuals still must provide identification documents.

II. Household may receive up to 4 months assistance for the time-frame of this waiver, which is April 7, 2020 through August 7, 2020.

For Children Under the Age of 16:
- Photo ID, clinic, doctor, hospital or school record or proof of qualified alien status, permanent resident card, non-immigrant cards, refugee/asylee card.
Social security cards or numbers for all household member
Proof of income for the past 30 days for anyone 18 and older.
- Copies of employment check stubs for the past 30 days.
- Award letters are required for anyone receiving Social Security, SSI, SSDI, RSDI, Retirement, Veterans benefits, etc. These award letters must be the current year’s award letter and must be dated 2019. Prior year award letters will not be accepted.
- Self-employed must bring proof of income for the past 30 days (includes invoices, receipts, etc.)
- If you have no income or are self-employed, a Declaration of Income Statement must be filled out and signed. Fillable Declaration of Income Statement
- Please note: copies of bank statements, copies of checks, food stamp letters, etc. will be NOT be acceptable proof of income.

Proof of child support for the past 30 days
Current utility bill you need assistance with
12 month billing history from the utility company. (If you home uses natural gas or propane)
SNAP benefits award letter if applicable
NOTE: You must upload all required documents in order for your application to be processed

NOTE: You can also apply for utility assistance online here, however, IT IS MANDATORY THAT ALL REQUIRED DOCUMENTS BE UPLOADED IN ORDER FOR YOUR APPLICATION TO BE PROCESSED! IF DOCUMENTS ARE NOT UPLOADED, YOUR APPLICATION WILL NOT BE PROCESSED!

Step 2: Once the application has been completed and all appropriate documentation has been obtained, please contact your local Community Services office to schedule an appointment. If you cannot keep your appointment, please call the office to reschedule. Failure to arrive on time or failure to bring ALL required documents will result in the appointment being rescheduled.

Community Services Office Locations

County	Address	Phone Number	Contact
Atascosa County	1220 Simmons Ave, Jourdanton, Tx. 78026	830-767-2019 Fax:830-767-2021	lvargas@ccsct.org
Bandera County	505 Main Street, Bandera, Tx. 78003	830-584-2100 Fax:830-584-2089	aromo@ccsct.org
Comal County	111 W. San Antonio, New Braunfels, Tx. 78130	830-625-6268 Fax: 830-625-8818	cperez@ccsct.org
Dimmit County	307 W. Nopal, Carrizo Springs, Tx. 78834	830-876-1212 Fax:830-876-9801	asantana@ccsct.org
Edwards County	201 N. Hwy 377, Rocksprings, Tx. 78880	830-278-3699 Fax: 830-261-5478	sperez@ccsct.org
Frio County	650 E San Antonio St. Ste. 4, Pearsall, Tx 78061	830-334-4800 Fax: 830-334-4908	dpargas@ccsct.org
Gillespie County	604 S. Eagle, Fredericksburg, Tx. 78624	830-896-2124 Fax: 830-896-2194	vlemeilleur@ccsct.org
Guadalupe County	1201 W. Court Street, Seguin, Tx. 78155	830-379-3022 Fax: 379-9779	eleal@ccsct.org
Karnes County	485 N. Sunset Strip Ste. 102, Kenedy, Tx. 78118	830-583-9731 Fax: 830-583-9985	dcase@ccsct.org
Kendall County	118 W. Advogt St., Boerne, Tx. 78006	830-625-6268 Fax: 830-625-8818	cperez@ccsct.org
Kerr County	1216 Sidney Baker South, Suite C, Kerrville, Tx. 78028	830-896-2124 Fax: 830-896-2194	vlemeilleur@ccsct.org
Kinney County	201 E. Spring St., Brackettville, Tx. 78832	830-422-2196 Fax: 830-422-2197	agarcia@ccsct.org
LaSalle County	707 Buckley, Cotulla, Tx. 78014	830-876-1212 Fax: 830-876-9801	asantana@ccsct.org
Live Oak County	107 West Tips, Three Rivers, Tx. 78071 PO BOX#1073, Three Rivers, TX 78071	830-294-0179 Fax: 830-770-8008	lgarza@ccsct.org
Maverick County	2989 Sanchez Ave, Eagle Pass, Tx. 78852	830-776-5637 Fax: 830-776-5639	vruiz@ccsct.org
McMullen County	200 Water St., Tilden, Tx. 78072	830-767-2019 Fax: 830-767-2021	jrios@ccsct.org
Medina County	1205 17th St., Hondo, Tx. 78861	830-584-2100 Fax: 830-584-2089	cangueria@ccsct.org
Real County	547 US 83 South, Ste C, Leakey, Tx. 78873	830-278-3699 Fax: 830-261-5478	sperez@ccsct.org
Uvalde County	400 S. Getty, Ste A, Uvalde Tx. 78801	830-278-3699 Fax: 830-261-5478	sperez@ccsct.org
Val Verde County	1002 E Gibbs, Space A, Del Rio, Tx. 78840	830-422-2196 Fax: 830-422-2197	agarcia@ccsct.org
Wilson County	4814 US Hwy 181 N, Floresville, Tx. 78114	830-393-1072 Fax: 830-393-1071	mruiz@ccsct.org
Zavala County	217 N. 1st Ave, Crystal City, Tx. 78839	830-854-2110 Fax: 830-854-2111	rflores@ccsct.org